Privacy Policy
The Bridge Across LLC protects your privacy and does not share or sell consumer personal information (including phone numbers) to third parties or affiliates for marketing or lead generation.
For any questions, please contact us at admin@thebridgeacross.com.
Effective date: August 13, 2026
The Bridge Across LLC (“The Bridge Across,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.thebridgeacross.com/ (the “Website”) or use the Website to access our appointment-scheduling service.
By using the Website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Website.
Information We Collect
Information Collected Automatically
When you visit the Website, certain information may be collected automatically through cookies and similar technologies. This may include:
- Your Internet Protocol (IP) address;
- Browser type and device type;
- Operating system;
- Referring and exit pages;
- Pages viewed and time spent on the Website;
- Approximate geographic location; and
- Other information about how you interact with the Website.
We use Google Analytics to help us understand Website traffic and usage. Google Analytics may place cookies on your device and process information about your use of the Website. The information provided to us through Google Analytics is generally aggregated and is not intended to identify you directly.
You can learn more about how Google uses information from websites that use its services by reviewing How Google Uses Information From Sites or Apps That Use Its Services. You may also use the Google Analytics Opt-out Browser Add-on or adjust your browser settings to block or delete cookies. Blocking cookies may affect certain Website functions.
Appointment-Scheduling Information
The Website includes a link to Acuity Scheduling, a third-party service operated as part of Squarespace. If you choose to schedule an appointment, you will leave our Website and provide information through Acuity Scheduling. Depending on the scheduling form, this information may include your name, email address, telephone number, appointment details, and any other information you choose to provide.
We do not collect payment through Acuity Scheduling. Information submitted through Acuity may be made available to us so that we can schedule and manage appointments, communicate with you, and provide requested services.
Acuity and Squarespace also process information under their own terms and privacy practices. We encourage you to review the Squarespace Privacy Policy before submitting information.
Please avoid including highly sensitive personal, medical, or mental health information in a scheduling field unless the field specifically requests it and you have been instructed that it is appropriate to provide it there.
Communications Outside the Website
If you contact us by email or telephone, we may collect the information you provide, such as your name, contact information, and the contents of your communication. Email and ordinary voicemail may not be secure. Please do not use them to send urgent requests or highly sensitive health information.
How We Use Information
We may use the information we collect to:
- Operate, maintain, and improve the Website;
- Understand how visitors find and use the Website;
- Schedule and manage appointments;
- Respond to inquiries and communicate with you;
- Provide services you request;
- Maintain the security and integrity of the Website;
- Prevent fraud, misuse, or other unlawful activity;
- Comply with applicable laws, regulations, court orders, and professional obligations; and
- Protect our rights, safety, property, clients, or others.
How We Disclose Information
We may disclose information in the following circumstances:
- Service providers: We may provide information to vendors that help us operate the Website and our business, including website hosting, analytics, technology, and appointment-scheduling providers. These providers may use information only as permitted by their agreements with us and their own applicable privacy terms.
- Legal and safety purposes: We may disclose information when we reasonably believe disclosure is required by law or necessary to protect rights, safety, or property; investigate fraud or misuse; or respond to a lawful request.
- Business changes: Information may be disclosed as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
- With your direction or consent: We may disclose information when you ask us to or otherwise provide your consent.
We do not sell personal information. We do not use personal information for targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects.
Cookies and Analytics
The Website uses cookies associated with Google Analytics. These cookies help distinguish visitors and generate statistics about Website use. You can control cookies through your browser settings. If the Website’s cookie or analytics practices change, we will update this Privacy Policy as appropriate.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and professional records, resolving disputes, enforcing agreements, and complying with legal obligations. Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
Your Privacy Rights and Choices
Depending on the law that applies to you and to us, you may have the right to:
- Confirm whether we process your personal information;
- Request access to personal information we maintain about you;
- Request correction of inaccurate personal information;
- Request deletion of personal information;
- Obtain a portable copy of certain personal information; and
- Opt out of certain uses of personal information, where applicable.
To submit a privacy request, email admin@thebridgeacross.com with the subject line “Privacy Request.” We may need to verify your identity before fulfilling a request. We will respond within the period required by applicable law.
We may deny or limit a request when permitted or required by law, including when information must be retained to comply with legal or professional obligations.
If we deny a request and applicable law gives you a right to appeal, you may appeal by emailing admin@thebridgeacross.com with the subject line “Privacy Appeal” and explaining why you believe the decision should be reconsidered.
Children’s Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Website. A parent or legal guardian should schedule services for a child.
If you believe a child under 13 has submitted personal information through the Website without appropriate authorization, please contact us so that we can review and address the situation.
Third-Party Websites and Services
The Website may contain links to websites and services operated by others, including Acuity Scheduling. We do not control the privacy, security, or content of third-party services.
This Privacy Policy does not govern information collected directly by those third parties, although it does apply to information we receive and process ourselves.
Health and Counseling Information
This Privacy Policy addresses information collected through the public Website and related online scheduling. It does not replace any Notice of Privacy Practices or other confidentiality notice that may apply to counseling or health-care records.
If another privacy notice applies to information created or received in connection with professional services, that notice will govern that information to the extent of any conflict.
The Website and its email address are not intended for emergency communications. If you are experiencing an emergency, call 911 or contact an appropriate emergency or crisis service.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any revised policy will be posted on this page with a new effective date. Your continued use of the Website after an update indicates your acknowledgment of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
The Bridge Across LLC
Texas, United States
Email: admin@thebridgeacross.com
Website: https://www.thebridgeacross.com/
