Like many people during the stay at home orders of the pandemic, I’ve been dealing with the underlying stress of this time in a way that works for me. We each manage it differently and that is a good thing, and yes, very normal.
My husband and I do not have children at home anymore and have used this time to go through every closet and drawer as well as rearrange some of our upstairs rooms. Like many professionals, we are both working from home full time now.
So when I went to Target to pick up an under the bed storage container, and found myself face to face with a sassy young woman at the Order Pick Up Desk who seemed mad at me for no reason, I used all the skills I have ever learned about dealing with high conflict people. Because right now, most of us are high conflict at times. There is nothing like a pandemic and the entire world changing for high-conflict feelings and behaviors to get thrown all over the place.
It was at that moment that I am so grateful for what I know and was able to use and call upon to keep myself in check and be able to get my transaction done and be able to walk out of the store a few minutes later without any problems.
Tomorrow, I’m looking forward to providing a virtual webinar for Symetria Recovery for CE Credit. Chock full of hands-on and real-world information that I have trained in and used for many years. I will be sharing tips that you can use right away to deal with anyone who is upset with you. While this seminar is geared toward professionals, the takeaways will apply to anyone.
I will also be sharing some of the ways I work with children, teens and parents to help build resilience and reduce conflict in families.
I enjoy talking with professionals about high conflict clients because we often are meeting people in their worst moments. They need us to know how to help them and hear them. And in our world today, the challenges have created more high conflict moments. Learn how to make it less.